General Terms and Conditions for FAIR TO GOOD

1. Introduction

Welcome to FAIR TO GOOD! We specialize in creating unique, sustainable products from high-quality, peshtemal fabrics that have been flawed during production. Our mission is to provide ethically made, unique goods while promoting environmental sustainability and fairness throughout our production process.

2. Product Description

All our products are crafted from 100% cotton fabrics, primarily sourced from production overruns or imperfections in Denizli, Turkey. We strive to describe our products as accurately as possible. However, due to the unique nature of our materials, variations in color, texture, and size may occur.

3. Payment and Taxes

We accept various payment methods including VISA, MasterCard, TWINT (for Switzerland), Apple Pay, and Google Pay. Customers are responsible for any applicable taxes or duties imposed by their jurisdiction.

4. Shipping and Delivery

We offer shipping to the EU, Switzerland, and the USA through our partner Yollando, utilizing various reputable carriers. Shipping fees are presented transparently during checkout.

5. Returns and Refunds

We accept returns within 30 days of receipt. Customers are responsible for return shipping costs. We will refund the purchase price or offer a replacement product, based on the customer’s preference.

To return your product, you should mail your product to:
Hochuli FAIR TO GOOD, Steinberggasse 54, 8400 Winterthur, Switzerland.

We encourage you to inform us about planned returns via e-mail: info@fairtogood. Depending on the situation, we might accept refunds without returns.

6. Liability

FAIR TO GOOD stands by the quality of our products. However, we are not liable for damages resulting from improper use or handling of our products.

7. Privacy Policy

Your privacy is important to us. We commit to not sharing your personal information with third parties and to protecting your data as part of our business confidentiality.

8. Copyright

Each FAIR TO GOOD product is unique. You may copy the idea and our approach.

9. Dispute Resolution

We strive for customer satisfaction. If you have any concerns or complaints, we encourage you to contact us directly to seek a resolution. We are committed to resolving disputes amicably.

10. Changes to Terms

FAIR TO GOOD reserves the right to modify these terms at any time. We will notify our customers of any significant changes through our website or direct communication.

11. Place of Jurisdiction

For these Terms and Conditions and all contracts concluded under their application, Swiss law shall exclusively apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship shall be the registered office of our sole proprietorship in Zurich, Switzerland. However, we reserve the right to sue at the customer’s general place of jurisdiction.

Contact Us

For any inquiries or further information, please contact us at info@fairtogood.com